Privacy Policy for Phronesis Health Systems Pty Ltd
1. Introduction
Phronesis Health Systems Pty Ltd ("the Company") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and disclose information about you when you use our website and services, including courses hosted on the Kajabi platform.
2. What Information We Collect
When you use our services, we may collect the following types of information:
- Personal Information: This includes your name, email address, billing information, and any other information you provide during registration, course participation, or while interacting with our services.
- Usage Data: We collect information about how you interact with our website and services, such as the pages you visit, the time spent on each page, and other similar data.
- Course Data: This includes your course progress, responses to quizzes or surveys, and any files or content you upload as part of your course participation.
3. How We Use Your Information
We use the information we collect for the following purposes:
- To Provide and Improve Our Services: We use your information to manage your account, deliver courses, provide customer support, and improve our services.
- Communication: We may use your email address to send you updates, promotional materials, and other information related to your account or our services.
- Compliance and Legal Obligations: We may use your information to comply with legal obligations, resolve disputes, and enforce our agreements.
4. Data Hosting and Security
Your data is hosted by Kajabi, which utilizes Amazon Web Services (AWS) and Google Cloud Platform (GCP) for its infrastructure. These platforms employ advanced security measures, including encryption and redundancy, to protect your data.
5. Disclosure of Your Information
We do not sell your personal information to third parties. We may disclose your information to:
- Service Providers: We may share your information with third-party service providers who assist us in operating our services, provided they agree to keep your information confidential.
- Legal Compliance: We may disclose your information if required to do so by law or in response to a valid legal request.
6. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes for which it was collected or as required by law. You may request the deletion of your data at any time.
7. Your Rights
You have the right to:
- Access the personal information we hold about you.
- Request corrections to any inaccurate or incomplete information.
- Request the deletion of your personal information.
- Opt-out of marketing communications.
8. Data Breaches
In the unlikely event of a data breach, we will take immediate action to mitigate any harm and notify you if your data is at risk.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any significant changes by posting the new Privacy Policy on our website.
10. Use of Cookies
We use cookies and similar tracking technologies to enhance your experience on our website, analyze usage patterns, and personalize content. By using our website, you consent to the use of cookies as described in this Privacy Policy and our Cookies Policy.
11. Contact Us
If you have any questions about this Privacy Policy, please contact us at admin@phronesis.au.