Privacy Policy for drjames.au
Effective Date: August 2025
Operated by: Dr James Condon (ABN 17558704152) — based in Australia
1. Who We Are
This website (drjames.au) is operated by Dr James Condon for health education, information, and service development. No commercial activities or clinical telehealth services are currently conducted through this website. Telehealth clinical services are planned to commence no earlier than April 2026 and will be subject to updated privacy terms.
2. No Clinical Services (Current Status)
Drjames.au does not provide medical consultations, diagnosis, treatment, prescriptions, or clinical telehealth services. All content, forms, and questionnaires are for informational and research purposes only.
3. What Data We Collect
- Personal information you provide voluntarily (e.g., name, email address).
- Questionnaire responses or form submissions, which may include sensitive health-related information if you choose to provide it.
- Usage data such as IP address, browser type, device information, and interaction logs.
- User-submitted content in comments or community spaces (if enabled).
Providing personal information is optional unless you choose to participate in a questionnaire, sign-up form, or future research activity.
4. Purpose of Data Collection
- Internal service design and improvement
- Audience research and analytics
- Market insights and content development
- Approved research studies, only after Human Research Ethics Committee (HREC) approval
No data collected on this site is used for clinical decision-making at this time.
5. Data Storage and Transfer
- Website infrastructure is hosted within Australia.
- Questionnaires and forms may be processed by service providers; storage locations and data handling are reviewed for compliance with Australian Privacy Principles (APPs).
- Data is encrypted in transit and at rest where applicable and is periodically deleted per retention schedules.
6. Cross‑Border Data Transfers
Where data is processed outside Australia by trusted service providers, we implement safeguards consistent with the Australian Privacy Principles. We aim to minimise cross‑border transfers and to store data in Australia where practicable.
7. Use of Deidentified Data
Deidentified user-level and aggregate data may be made publicly available for research transparency and validation of service development activities. You will be informed before such use and provided with an opt‑out option.
8. Data Security
We use industry‑standard technical and organisational measures to protect your information, including encryption, secure hosting environments, regular system monitoring, and access controls. No method of online transmission or storage is 100% secure, but we take reasonable steps to prevent unauthorised access, loss, misuse, or alteration.
9. Data Breach Notification
In the event of a data breach likely to cause serious harm, we will notify affected individuals as soon as practicable, notify the Office of the Australian Information Commissioner (OAIC), and provide guidance on steps you can take to protect your information.
10. Your Rights
- Access your personal data
- Correct inaccuracies
- Request deletion
- Restrict or object to processing
- Request a copy of your data in a portable format
To exercise these rights, contact: james@drjames.au.
11. Data Retention
- Non‑identifiable usage data may be retained for up to 5 years for trend analysis.
- Personally identifiable data is stored only as long as needed for its intended purpose and securely deleted when no longer required.
12. Children’s Privacy
This site is not intended for children under 18 years of age. We do not knowingly collect personal data from children without parental or guardian consent.
13. Cookies
We use cookies and similar technologies to operate the site and understand usage. For details and controls, see our Cookie Policy.
14. Changes to This Policy
We may update this Privacy Policy at any time. Updates will be posted on this page with a new “Effective Date.” Your continued use of the site after an update constitutes acceptance of the revised policy.
15. Contact
Dr James Condon
Email: james@drjames.au